[China Glass Network] 13 words to make customers can not refuse you
1. If the customer says, "I don't have time!" Then the salesman should say: "I understand. I don't always have enough time. But as long as 3 minutes, you will believe that this is an important issue for you..."
2. If the customer says, "I don't have time now!" The salesman should say: "Mr., the rich American Rockefeller said that it takes a day to spend a lot of money on the money, it is more important than working for 30 days!" We only need 25 minutes! Please set aside your time and choose a convenient time! I will be near your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon!"
3. If the customer says, â€œI am not interested.â€ Then the salesman should say: â€œYes, I fully understand that you canâ€™t immediately have an interest in a thing that you canâ€™t believe or have no information on your hand. It is very reasonable and natural to have doubts. Let me explain it for you. Is the day of the week suitable?..."
4. If the customer says, â€œI am not interested in attending!â€ then the salesman should say: â€œI understand very well, sir, itâ€™s hard for you to be interested in things that donâ€™t know whatâ€™s good. Because of this, I think Report or explain to you personally. Come on and see you on Monday or Tuesday?"
5. If the customer says, â€œHow about sending me the information to me?â€ Then the salesman should say: â€œMr., our materials are well-designed outlines and drafts, we must cooperate with the personnelâ€™s instructions, and we must Each customer is revised according to their individual circumstances, which is tantamount to tailoring. So it is better for me to come to see you on Monday or Tuesday. Do you think it is better to wait in the morning?"
6. If the customer says, "Sorry, I don't have money!" Then the salesman should say: "Sir, I know that only you know your financial situation better. However, now you are in a hurry to help you plan."
7. If the customer says: â€œAt the moment we are still not sure how the business will develop.â€ Then the salesman should say: â€œMr., we have to worry about the future development of this business. Letâ€™s take a look at our supply. Where is the advantage of the program, is it feasible? Is it better to come over Monday or Tuesday?"
8. If the customer says, â€œTo make a decision, I have to talk to the partner first!â€ Then the salesman should say: â€œI fully understand, sir, when can we talk to your partner?â€
9. If the customer says, "We will contact you again!" Then the salesman should say: "Mr. Maybe you don't have much willingness at the moment, but I am still happy to let you know if you can participate. This business will be of great benefit to you!"
10. If the customer says, â€œWhen you want to go, do you want to sell things?â€ Then the salesman should say: â€œI certainly want to sell things to you, but if it can bring you what you deserve, I will sell it to you. Regarding this, do we want to discuss it together? Will I come to see you next Monday? Or do you think I will come over Friday?"
11. If the customer says, â€œI have to think about it first.â€ Then the salesman should say: â€œMr. In fact, havenâ€™t we discussed the relevant points? Let me ask the question: What are you worried about? ?"
12. If the customer says, "I will consider it again and give you a call next week!" Then the salesman should say: "Welcome to call, sir, will you see this easier? I am late Wednesday afternoon. When will you call, or do you think Thursday morning is better?"
13. If the customer says, â€œI have to discuss it with my wife first!â€ Then the salesman should say, â€œOkay, sir, I understand. Can you talk to Mrs. about this weekend, or you like it? What day?"
There are still many similar rejections. We certainly cannot list them one by one. However, the method of processing is still the same. The search is to turn the rejection into affirmation, the willingness of the customer to refuse, and the salesman to follow up and induce. The customer accepts his or her own advice.
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